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Windows 11 has an all-new user interface including a new taskbar, new centered icons, window transparency, rounded corners, and a refreshed Microsoft Store.

Why wont this McAfee pop up ad get off my screen?

Ever since last night when i had got minecraft, a McAfee popup ad has been on my laptop screen and i am unable to get it off. When i clicked on it on accident, it took me to a white screen where i had to choose between 2 options of extending my protection. This is extremely strange because as far as i am aware, i do not have McAfee installed and i have checked everywhere and it is still not installed. I dont know how to fix it and i cannot use my laptop as the pop up is in the way.

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Please post a screenshot of the popup and the white screen that it takes you to. You will need to edit them into your post so that we can see them.

Take a screenshot:

https://www.microsoft.com/en-us/windows/...

Save that screenshot on your computer.

Post that screenshot here: Adding images to an existing question

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

That kind of sounds like a virus. Try running an antivirus program. If you don't have one installed, just use the built-in Windows Security program.

Good luck!

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

The real problem has NOTHING to do with McAfee. Uninstall app: "PC WebStore". This app causes the popup with McAfee logo. It may also be helpful to open Task Manager and End Task "PC WebStore Runtime" before uninstalling.

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@froggiee85047 The "Powered by PC App Store" at the bottom of the ad is a clue.

Do you have another computer and a flash drive that you could borrow?

When downloading Minecraft, always go directly to https://aka.ms/minecraftClientGameCoreWi... . If you want to be extra safe, use a browser with no extensions installed.

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The real problem has NOTHING to do with McAfee. Go to Windows settings... Apps... and see if you have an app PC WebStore. If you do, it is the source of these annoying pop-ups with McAfee logo. Uninstall app: "PC WebStore". It may also be helpful to open Task Manager and End Task "PC WebStore Runtime" before uninstalling.

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