Two wires disconnected inside pad?

The Chilipad connector inside the pad has 2 wires that have disconnected. Am I able to reconnect?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

@heatherboy78380 maybe :-) Let's see what got disconnected. Post some good pictures of what you're seeing as disconnected etc. that way we can hopefully help you further.Adding images to an existing question

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0