the game shows on the Home Screen but when I open it, it stays on a black screen. My other games work but it’s only one of them that doesn’t work
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Your description indicates that the console is fine, but that this particular game is what has a problem. Consider cleaning the contacts with a cotton swab saturated in high-concentration isopropyl alcohol or another electrical contact cleaner. Read issues can be caused by dirty contacts, and a proper cleaning is one of the simplest potential solutions. Give it a try and give the contacts a few minutes to dry completely before trying the cartridge.
I hope that it'll do the job and that nothing more intrusive will be necessary.
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