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My duet just split open at the bottom.

I appears that the large white area on the left without any printing has just expanded and forced the case open. What could this be? the Laptop is still working fine.

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crwdns2933313:01crwdne2933313:0

Hi @lylewiescamp

Sounds like the battery is swollen and has expanded forcing the case to come apart.

Do not attempt to charge the device or use it if possible until this has been checked out.

Here's a teardown video that may help to gain access to the battery.

If the battery is swollen then it needs to be replaced and the faulty battery responsibly disposed of at a suitable recycling centre.

Search online for SB18C53810 to find battery suppliers that suit you best.

If doing this yourself seems too daunting contact a reputable, professional laptop or mobile phone repair service and ask for a quote.

This may also be of interest to you. https://www.ifixit.com/News/69041/how-ba...

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Lyle Wiescamp crwdns2934231:0crwdne2934231:0
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