Remove the earpad by twisting counterclockwise and firmly holding the earcan with the other hand. Once you have removed the earpad, you can unscrew the 4 small screws. Then you must unscrew the central screw that locks the headphone to the micro. After that, you have to carefully but strongly pull the inner plastic part. There, 4 more screws are revealed which can be unscrewed to access the mic part. In my case the faulty cable was the one going from the mic part to the headphone (presumably due to a bad design). I used a multimeter to test which one of the four (+/- left and right) was failing, and soldered a new cable. Now is working but I don't think it will last too long.
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crwdns2944067:04crwdne2944067:0
Maybe its time to get new head phones and if it is new maybe it broke on the way to your place
crwdns2934271:0crwdnd2934271:0 Laithen Evergreen crwdne2934271:0
I used it for 8 month.
It is easy to resold or add some glue. That why i asking about opening it.
crwdns2934271:0crwdnd2934271:0 Mr Fixer crwdne2934271:0
If it's only 8 months old, you should be able to do a warranty claim:
https://support.logi.com/hc/en-us/articl...
crwdns2934271:0crwdnd2934271:0 Sky Sorenson crwdne2934271:0
Not sure if your issue is still unresolved but I'm experiencing the same thing and I found out it's in the main cable that ends in earphone that also has the microphone connected to it.
I've prepped (dissembled) the headphone already, so I'll be working on it tommorow. I'll try to keep you updated.
crwdns2934271:0crwdnd2934271:0 Tuncay Ayhan crwdne2934271:0