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Repair guides and information for kitchen food scales.

out2 error-Williams and Sonoma Kitchen Scale

I've got a Touchless Tare Scale from W&S and after power on, it only shows the 'out2' error which according to the manual means overweight. The manual doesn't have any indication of being able to recalibrate, and I've tried various combinations of power cycling and button pressing with no luck. I've done a teardown and there's no indication of water or any other damage to the circuit boards, wires or the individual sensors based on my limited experience. Hoping someone else out there has some advice on how I might be able to bring this back to life.

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I have a different brand. But there are problems common to those with an electronic board. So, disassemble, and usually under the display you will find the circuit board. Reasonable chance that fluid has entered this area and wreaked havoc. My fix was to dip Q-Tips into rubbing alcohol and swab the entire board (batteries out, of course), reassemble, and watch it light up. Give it a try. Dave

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