Hi @erickhdez1226
Assuming that it is not a HDD problem (is the HDD shown detected in BIOS?), you can download the Win 10 installation media to a bootable USB and then when installing, (make USB as first boot option in the laptop) when you get to the setup screen, click on repair this computer link.
It should take you to the Windows Recovery Menus.
Once there select Troubleshooting > Advanced > Startup repair
Alternatively, if you have access to any known working Win 10 PC you can create a recovery USB. In the host PC go to Control Panel > Recovery > Create a recovery drive and follow the prompts. You will need an 8GB USB flashdrive and about 40-60 minutes of time (depends on specs of host PC).
Once you have the USB recovery drive, insert it into the laptop, change the laptop's boot order to USB first boot option and boot from the USB to get to the Windows Recovery Menus.
Once there select Troubleshooting > Advanced > Startup repair
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3
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I had a lady with a similar issue come into the shop. I removed the bios battery and replaced it after a couple of minutes. Pressed power and it started up straight away.
crwdns2934271:0crwdnd2934271:0 [deleted] crwdne2934271:0
and how is that done never heard of this before
crwdns2934271:0crwdnd2934271:0 Erick Hernandez crwdne2934271:0
so i figured out what the battery is but how do i find it on my MB. and how hard is it to replace ??
crwdns2934271:0crwdnd2934271:0 Erick Hernandez crwdne2934271:0