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The JBL Charge 5 Speaker is a waterproof Bluetooth speaker manufactured by JBL that delivers high-quality sound and long-lasting battery life that can support other devices. The JBL Charge 5 is durable and powerful. The setup includes five buttons consisting of volume up, volume down, play, pause, and Bluetooth pairing. The JBL Charge 5 has the JBL logo located in the front center of the device. The text “CHARGE 5” is located on the back of the JBL on the tab covering the USB port.

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Bluetooth connected, but Music is not playing

My JBL is not playing music. Bluetooth is connected, status lights are lit and it’s charging properly.

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still not working.

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Try a hard reset

Charge 5

Turn on the speaker.

Press and hold the + button and the play/pause button at the same time until the circle around the Bluetooth and on/off buttons light up.

Wait until the speaker turns off, you'll hear the sound you normally hear when you turn off the speaker.

To check if the reset was successful, turn on the speaker. If it starts in pairing mode, the reset was successful.

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still not working. i tried the hard reset several times… dissapointment

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I have the same issue I blame the last firmware update.

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