How do I download the software on the phone after I lost the old softw

Do you have any back ups of phone stored somewhere online if not can you tell me what kind of phone it is — Nancy
@nancthe1

The phone make and model is shown on the top right of this page, next to the question.

Moderator — jayeff
I feel so dumb lol was using my phone in split screen everything is so small. Ty for bout — Nancy
Excuse me I meant for pointing that out and not being rude or mean. Much appreciated — Nancy

score 1 · Answer 1 · 2023-02-06T20:36:23-07:00

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oldturkey03 @oldturkey03

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crwdns2931729:0crwdne2931729:0: Yan 6, 2023

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Majd Nairat not sure what you mean by lost your software. I would try a hard reset (your data, like files/pictures/contacts will be DELETED) as detailed here

Of course, you can also try to reload your software with instructions from this video

Use something like this videoto help you out. Check the answer by Jamie Doshier to this question I have www-bberror-com-bb10-0015 on my screen (model STL100)) Different model but same solution.

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Did anything work for you

crwdns2934271:0Yan 6, 2023crwdnd2934271:0 Nancy crwdne2934271:0

I would like to know before I go in-depth with a possible solution

crwdns2934271:0Yan 6, 2023crwdnd2934271:0 Nancy crwdne2934271:0

Yes, I am happy to help you solve this problem, and I tried a lot, but I did not find a solution. I hope you will continue to help me solve this problem

crwdns2934271:0Yan 7, 2023crwdnd2934271:0 Majd Nairat crwdne2934271:0

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