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The 6th-generation Surface Pro, released in October 2018. Available in platinum and black. Model number: 1796.

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cover and USB and bluetooth unfonctional

Hello,

since one week, keypads cover, usb and bluetooth are unfunctional. I try to reboot, and reinstall all driver unsuccessfully. Usb is marked as error type 10. Do you know if there is a controler in common with these 3 components ?

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Has the data on this device been backed up?

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yes I back up all data

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Go to https://www.microsoft.com/en-us/download... on the Surface Pro 6, then open and execute the downloaded MSI file. Let me know if the USB etc. is still not working.

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yes I already exectue the MSI, I also re-install windows 10, it change nothing.

this problem is well known, but nobody found a solution:

https://answers.microsoft.com/en-us/surf...

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