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Constant voltage to dispenser solenoid

Model 796.41272211 has 110v at one of the 3 solenoids on the cold inlet valve. I can’t locate a wiring diagram. I had replaced the valve cuz the water kept filling after I paused the unit thinking the solenoid was sticking open. Then I replaced the pressure switch and checked the pressure hose. Still have 110v at solenoid all the time causing the solenoid to open. I removed the wire connectors to the solenoid and the washer fills to the correct level, washes, drains and spins then stops when going into rinse with error IE- a fill error, due to the Wire connection being off the solenoid. I belied the middle solenoid on the cold inlet valve must be the fabric softener. I can press off, then press rinse and spin cycle to remove the error and it works fine. My customer is able to do laundry until I decide if the main board is the culprit. Without a wiring diagram I’m not 100% positive. Any and all help is greatly appreciated.

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Hi @ladytech

I can't find a free download online. but if you're willing to spend the money here's a service manual that may help

This manual is for 796.412721** and 596.413721** series models so hopefully it is close enough

No one has it in stock but at least the supplier linked above has a set time for availability whereas others just say "contact for availability" or "NLA"

Cheers

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crwdns2942205:01crwdne2942205:0:

Hi @Jayeff, thanks. Looks like the main board is the culprit. I didn’t see any thing else in the circuit that feeds the solenoid. The board is NLA but I found a recondition one at a reasonable price with a lifetime warranty. It should arrive tomorrow. Thanks for the info and the quick reply.

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