1 Nvidia Shield TV not turning on
Nvidia Shield TV not turning on
I was watching a movie and suddenly got a black screen and the shield is not turning on after that...
Any suggestions?
Thanks in advance!
Update (01/17/2023)
@andrewsawesome here is the image for reference. Thanks!
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
0
What connector does this device use for power?
crwdns2934271:0crwdnd2934271:0 Andrew S crwdne2934271:0
Hi @andrewsawesome it's the US standard 110v/60Hz, like the one here
I was able to test the power supply, and it worked in another unit.
crwdns2934271:0crwdnd2934271:0 Alex G crwdne2934271:0
@alexgcr Try this:
1. Connect the Shield to a TV and go to the right input so you can see the live HDMI output.
1. Disconnect the Shield from power.
2. Connect a USB keyboard to the USB port closest to the HDMI port.
3. Start and keep holding the A and B keys on the USB keyboard.
4. While keeping the buttons pressed down, connect the shield back to power.
Did anything happen with the console or on the screen?
crwdns2934271:0crwdnd2934271:0 Andrew S crwdne2934271:0
@andrewsawesome I did that and nothing happened with the console or on the screen.
crwdns2934271:0crwdnd2934271:0 Alex G crwdne2934271:0
@alexgcr Does anything different happen if you disconnect the hard drive? Does anything happen if you disconnect the IO board?
crwdns2934271:0crwdnd2934271:0 Andrew S crwdne2934271:0
crwdns2934275:03crwdne2934275:0