My jbl link 20 pairing wont go on

Question

JBL Speaker

Guides and repair information for JBL speaker systems, desk speakers, and ipod speakers.

crwdns2934065:0crwdne2934065:0: 1

crwdns2933897:0crwdne2933897:0

I have a jbl link 20 and no matter how long i press the pairing button it wont go on. Please help

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

score 1 · Answer 1 · 2023-01-01T00:40:27-07:00

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crwdns2934065:0crwdne2934065:0: 500.3crwdns2936485:0crwdne2936485:0

11

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1.5crwdns2936485:0crwdne2936485:0

crwdns2933897:0crwdne2933897:0

Hi,

Try resetting the speaker and check if that resolves the problem.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2944067:02crwdne2944067:0:

Thank you. I tried that twice. The way you do it is to press on the mute button for 20 seconds right?

crwdns2934271:0Sun 1, 2023crwdnd2934271:0 Alicia crwdne2934271:0

@ Alicia

Hold mute button for about 7 seconds until wifi light turns off.

Then hold both mute and power button for about 20 seconds.

crwdns2934271:0Sun 1, 2023crwdnd2934271:0 jayeff crwdne2934271:0