crwdns2933423:0crwdne2933423:0

Released in 1 Jan. 2006. Identified by model number dtz-2100d/g.

crwdns2934591:03crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Wacom Cintiq 21UX - No display, but on screen menus appear.

Yeah, I know it’s a horribly old tablet. But my Cintiq 21UX (dtz-2100is no longer accepting video input. It doesn’t matter what I plug in. It just says “no sync”. I can access all the UI menu options on the tablet.

I’ve checked the pins of the cable on the Cintiq 21UX and they seem fine.

Any ideas?

I know it’s old, but I’d love to get it working it again if at all possible.

I know it’s not a driver issue as it happens with what ever I plug into it.

Model: Cintiq 21UX
Cables used: The DVI in cable that is built into the tablet. 
I have tried plugging in an old MacBook Pro that has DVI out directly into the tablet. 
I have also tried plugging in a Nintendo Switch using a HDMI to DVI adaptor.

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934051:0crwdne2934051:0

This is how I fixed it:

I left the unit unplugged for a week.

I did a factory reset, using the on-screen menu.

It seems to be working now. I have another issue, but I will post that as a separate question.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Big Smile crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 4

crwdns2936753:030crwdne2936753:0 32

crwdns2942667:0crwdne2942667:0 245