My 5s won’t turn on after the socket blew
After the socket blew
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Naana Apaw, There are a few things you should try:
- Test with another cable and another charger, in another socket (outlet)
- Check with another device (using Lightning) to verify the charger/cable/outlet is OK
- Check with a DMM (digital multimeter) the output is 5V from the charger
If the phone doesn’t respond with a new cable/charger/outlet, but other Lightning devices responds to the same, you’ll have to (at least)open the device to check for damage on the logic board. If you’re not well versed in electronics and have a good understanding of components, we can try to help, but some things can be a bit hard to get at first.
The charger “blowing” has most likely sent a power surge over the Lightning cable into the phone and cooked something inside. Electronics do NOT like power surges (or dirty power) but luckily many devices do have some protection against damage from such things.
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I’ll check and revert
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Hi Naana,
I'm afraid we're going to need more information to be able to help you.
What exactly do you mean by, "the socket blew"? The AC wall socket burned and spit out sparks? The AC adapter caught fire and blew up? The lightning port on the phone went out in a blaze of glory?
So what exactly blew and under what circumstances? I take it the phone was charging at the time? Did you see it happen? Was the phone turned on? What did you see on the phone when whatever it was blew?
The answers to some or all of these will enable us to figure out what you should do next to get your phone back up and running.
crwdns2934271:0crwdnd2934271:0 Jerry Wheeler crwdne2934271:0
The phone was off and was off and was on charge. The adapter went off and phone hasn’t been on since
crwdns2934271:0crwdnd2934271:0 Naana Apaw crwdne2934271:0
@dadibrokeit the phone was off and the adapter blew, as in made a noise and that was it
crwdns2934271:0crwdnd2934271:0 Naana Apaw crwdne2934271:0