Mouse is not moving on the Screen
I put new batteries in mouse, Blue light is on along with Green light but mouse does not move on screen???
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
0
755306
crwdns2933313:01crwdne2933313:0
crwdns2934065:0crwdne2934065:0: 729
4
Check that the battery of the mouse is charged. Make sure that the receiver (dongle) is firmly plugged in to the computer. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel.
Regards,
Will
crwdns2934105:0crwdne2934105:0
crwdns2889612:0crwdne2889612:0
0
Did it work fine before old batteries died out? If it's the first time you're using it on your PC, did you install the required drivers correctly?
crwdns2934271:0crwdnd2934271:0 Simone crwdne2934271:0