Trying to set up my recently factory reset phone

Question

ZTE ZMAX

This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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Anniewallace @anniet55

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crwdns2931729:0crwdne2931729:0: Nhl 20, 2022

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Trying to set up my recently factory reset phone

I can't get the drop down menu to show up and when I try to connect to wifi I get disabled or authentication problem or saved how can I get my phone to connect to my wifi

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crwdns2944067:04crwdne2944067:0:

Your WiFi password is on a sticker on the router if you forgot it.

crwdns2934271:0Nhl 20, 2022crwdnd2934271:0 [deleted] crwdne2934271:0

@simone_i There's no settings menu if the phone has been restored. WiFi connect screen shows up as you go through the set up process.

crwdns2934271:0Nhl 20, 2022crwdnd2934271:0 [deleted] crwdne2934271:0

Let's start by ruling out the obvious: the wi-fi password you typed in might not be correct, touch the Home Key > Menu Key > System settings > Wi-Fi, touch the Wi-Fi network name and then touch "Forget". Restart the phone and try to connect again; for the sake of convenience, in case of a really long and complex password you could also use WPS, altough it's not recommended to keep this feature enabled (read https://www.tomsguide.com/us/home-router... for further details): Touch WPS symbol in Wi-Fi menu and press the WPS button on the access point, it will recognize your phone and automatically add it to the network

crwdns2934271:0Nhl 20, 2022crwdnd2934271:0 Simone crwdne2934271:0

@strongbow you're right OP is definitely going through setup process, I assumed the psw had been typed in alredy, that explains the drop down menu not being displayed

crwdns2934271:0Nhl 20, 2022crwdnd2934271:0 Simone crwdne2934271:0

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Your WiFi password is on a sticker on the router if you forgot it. — [deleted]
@simone_i There's no settings menu if the phone has been restored. WiFi connect screen shows up as you go through the set up process. — [deleted]
Let's start by ruling out the obvious: the wi-fi password you typed in might not be correct, touch the Home Key > Menu Key > System settings > Wi-Fi, touch the Wi-Fi network name and then touch "Forget". Restart the phone and try to connect again; for the sake of convenience, in case of a really long and complex password you could also use WPS, altough it's not recommended to keep this feature enabled (read https://www.tomsguide.com/us/home-router... for further details): Touch WPS symbol in Wi-Fi menu and press the WPS button on the access point, it will recognize your phone and automatically add it to the network — Simone
@strongbow you're right OP is definitely going through setup process, I assumed the psw had been typed in alredy, that explains the drop down menu not being displayed — Simone