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The Motorola Moto Z2 Force was released in July 2017—with the model number XT1789. The Moto Z2 Force is an android based mobile phone that updates the pre-existing Moto Z2 Play phone.

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Problem with fingerprint sensor

After changing my screen the fingerprint sensor is only working very sporadically. I even tried entering new fingerprints and it kept giving me an error message saying that the sensor was dirty, so I cleaned it off with an alcohol wipe and it still didn't work.

Could it be that I just got a faulty screen/sensor?

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Try resetting the cache,

https://youtu.be/2ZocEVeeAN0

If that doesn’t help.

Open it up and check the ribbon and connector for damage, also check the connector on the board.

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Frank Pierson crwdns2934231:0crwdne2934231:0
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