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Repair documentation and information for the Google Pixel 4a 5G. Released on October 29th, 2020. Model number: G025E

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no audio sound is working

My google pixel 4a 5g any audio is working. it means no microphone, no loudspeaker and ear speaker has stopped to work. what happens , how to fix ?

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I've had this happen to 2 4a's. The first one was replaced by Google and it just happened again. I found a thread that temporarily fixed it. I keep my phone in my back pocket, and even though there's no sign of damage, the circuit board is damaged from me sitting on it.

This is how I fixed it. Power down (restart) and as it goes through the restart cycle, flex the phone ( I bent it opposite of the way it bends in my back pocket) as it restarts. The first time I got the speaker to work. I did it again and all audio up and running. The circuit board must be cracked.

I'll keep doing this until I get a new phone and learn not to sit on it.

Hope this helps.

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Troubleshot this for hours. I found this post and it fixed it first boot up. Thanks for saving me from buying a new phone!

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Scoured the internet for an hour before finding this post. Restart 1 with this trick gave me my sound back, restart 2 gave me my microphone back. Thank you for posting this!!

I'll have to remember to avoid sitting with my phone in my back pocket from now on.

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Unfortunately didn't work for me. Did try to bend it but does not really do anything. I'm waiting for a new phone but that ducks hard without sound but even more without microphone.

I'm thinking to reassemble it but don't see anywhere the speakers that I can buy. Is it an idea? Or I thought also to send it in but than it will be most likely 120+ euros :(

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@knotzel

Just curious if there's audio/speech when using earphones with a mic attachment plugged into the headphone jack or even BT earphones/mic when on a call.

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@jayeff I did some testing

Run a diagnostic app - no sound or microphone.

Jack and BT does not work for audio. Not on Bose headphones or in car though Bluetooth.

However if I play to my Sonos it does work. I guess though there is more internet connection/wifi as bluetooth - which would explain it.

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Hi there! I just posted a troubleshooting guide addressing this no sound issue. Check it out and let me know if there is anything I did not address in it or should change.

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