tomtom goes off suddenly when it is switched on

Hello,

My Tomtom GO61 comes on and then suddenly goes BLANK and does NOT return to normal...... where can I send it for Repairs?

What must I personally do to get it corrected. Most often, by Software Updates it shuts down and the download is broken for good.

What must I do or Where Can I send it for REPAIRS?

JacobA

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crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hi,

Does it do this with the charger connected to the GPS?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hello Jayeff,

Yes please…… it even goes off when driving along in the Charger, also when updating, it can go off while still connected to the Computer - there by freezing or causing the updating to be stopped.

Thanks for your time….

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

@puntajake

Sorry I can't help with this one.

I was thinking that it might have been a battery problem, failing under load and that it would stay on when connected to the charger.

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