Laptop TN256-1 turns off only works with AC adapter
Laptop turns off with battery at 100% only works with AC adapter plugged in
crwdns2934109:0crwdne2934109:0
Laptop turns off with battery at 100% only works with AC adapter plugged in
crwdns2934109:0crwdne2934109:0
Hi @azteka77,
Please verify the make and model number of the laptop as there are no results when looking for the make and model number you posted i.e. Gateway TN256-1?
If Win 10 is the OS installed in the laptop, create a battery report to check the status of the battery.
In the report, compare the Design Capacity value versus the Full Charge Capacity value. For a good battery they should nearly be the same value.
It sounds as though the battery is failing under load and may have to be replaced.
crwdns2934105:0crwdne2934105:0
crwdns2936751:024crwdne2936751:0 0
crwdns2936753:07crwdne2936753:0 1
crwdns2936753:030crwdne2936753:0 2
crwdns2942667:0crwdne2942667:0 22