How to fix fingerprint lock

When i use my finger on fingerprint lock it shows not responding

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

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Tried erasing all fingerprint memory then scanning new fingerprints?

crwdns2934271:0Maw 14, 2022crwdnd2934271:0 F Dryer crwdne2934271:0

I did it ,but it shows not responding

crwdns2934271:0Maw 14, 2022crwdnd2934271:0 Sachin Bishnoi crwdne2934271:0

Are you using a screen protector that may interfere with fingerprint identification? From Samsung support; https://www.samsung.com/us/support/troub....

crwdns2934271:0Maw 15, 2022crwdnd2934271:0 F Dryer crwdne2934271:0

Samsung C7 Pro