Face ID not working after battery replacement
I just replaced my battery for the second time, but now my face ID is not working on my iPhone X. Can anyone help?
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I had the same problem. After having my iPhone's XS battery replaced at an authorised service provider, face ID stopped working although they told me that the device's condition was perfect.
The explanation given by Apple support was that this is not because of battery replacement, but from a preexisting hardware problem of the proximity sensor, which became evident after uninstalling and reinstalling the operating system, in order to change the battery.
As they told me, this can happen in any electronic device of any manufacturer, not just iPhones.
The proposed solution was to replace the proximity sensor, which I didn' t because the cost was extremely high, higher than the iPhone's value, and Apple does not cover it.
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Have a look at the photo below to help.
https://guide-images.cdn.ifixit.com/igi/...
There is also an iFixit guide to why Why Face ID Not Working After Repair
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Did you find a solution? having the same problem
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Hey after Replacing any components in a Apple Product with the new ios update certain functions of the Phone like face Id or slow response time can occur After repair Which will resolve over time if not then you will have to replace face Id feature hope I can help clear this Question up
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Are you getting any sort of errors?
crwdns2934271:0crwdnd2934271:0 Alisha C crwdne2934271:0
could be dust on the lenses inside just use an air duster and lightly clean it out
crwdns2934271:0crwdnd2934271:0 hay yew crwdne2934271:0
or a smug on it lightly use a q-tip to clean it off then air dust it off
crwdns2934271:0crwdnd2934271:0 hay yew crwdne2934271:0
Perhaps face ID memory was lost when replacing the battery? Tried deleting and renewing face ID again?
crwdns2934271:0crwdnd2934271:0 F Dryer crwdne2934271:0
@flannelist What I'm seeing is Face ID is not available inside face id and password settings
crwdns2934271:0crwdnd2934271:0 Sakib Al Saba crwdne2934271:0
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