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Released September 22, 2017. Model A1864, A1897. Available as GSM or CDMA / 64 or 256 GB / gold, silver, and space gray.

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No sims on display

No sims is the display shown on screen.

Sims tray appears fine and not bent. Phone store tried several sims card and had the same display.

What else could it be?

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Check the sim reader for any debris or some of the pins are not making contact with the sim card due to damage, bending , etc.

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The sim holder is probably damaged. There is a contact in there that opens when a sim is inserted. If the contact doesn’t open it will not detect the sim.

You can check this as there is a hole in the top of the holder above the contact but you will need to be careful when removing the silver heat sink that none goes into the holder, this heat sink serves no purpose and does not need to be replaced. You will only need to remove the screen to check this contact.

Sim out

Block Image

Sim in

Block Image

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Thank you! I now have to build up the courage to open this phone.

Is it possible to remove and replace the Sims reader?

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