ASUS chrome book screen won’t turn on!

Question

Asus Chromebook

Repair guides and support for the Asus line of Chromebooks.

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samantha @samanthastrbrry

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crwdns2931729:0crwdne2931729:0: Dzi 2, 2022

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ASUS chrome book screen won’t turn on!

My ASUS chrome book C523NA-TH44F won’t turn on. The white light on the side blinks 1 time every 3 seconds. The screen stays black. I charged it overnight and when i went to use it, it it didn’t turn on. I got it on Christmas, so it’s not that old. I tried holding down the power and refresh button, or pressing and holding different ways but nothing is working.

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Hi @samanthastrbrry

Did you try this procedure to reset the laptop? I'm not quite sure from what you said whether this is what you meant or not.

crwdns2934271:0Dzi 2, 2022crwdnd2934271:0 jayeff crwdne2934271:0

this is what i tried to do. it is not turning on

crwdns2934271:0Dzi 3, 2022crwdnd2934271:0 samantha crwdne2934271:0

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Hi @samanthastrbrry

Did you try this procedure to reset the laptop? I'm not quite sure from what you said whether this is what you meant or not. — jayeff