Fix Loose USB Port on Acer Switch V 10?
Hi, looking for a service manual and advice. My Acer Aspire Switch V 10, SW5-017P, has a loose, wobbly USB-C port. Still connects but can’t maintain the connection. I’ve been unable to find any guidance for repairs on the SW5-017P. There is an ifixit guide for an SW5-012 model, but that has a separate circuit board for the USB-C port. I found a photo of an SW5-017P motherboard, and the USB-C port is connected directly to the motherboard. Might it be possible to repair the port?
Added 3/22: I don’t have the tools to open up the tablet, and there are several variations of the SW5-017 series, but I think the USB-C port is mounted as shown in these photos of SW5-017 parts. Either directly to the motherboard (most likely for Generation 1 USB-C?) or on a daughterboard:
crwdns2934109:0crwdne2934109:0
crwdns2944067:06crwdne2944067:0
Just to make sure I'm understanding the question correctly, this is the port that is attached to the main Mother Board?
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0
Yes, it's attached to motherboard
crwdns2934271:0crwdnd2934271:0 Sue R crwdne2934271:0
And no dirt or forgone objects are in the port?
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0
Port is very clean. The tablet has hardly ever been used by me until recently, and is in excellent condition except for the USB-C port. It’s a refurb that is in a case and was stored in a zippered neoprene sleeve, so it’s never had an opportunity to get dusty. Used only with hard drive and ereader USB-C cables that are also clean and stored in cases when not in use.
crwdns2934271:0crwdnd2934271:0 Sue R crwdne2934271:0
Could you please upload a picture of the USB-C port and your motherboard? I think I have an idea of what the issue is, but I need a picture to confirm it.
Adding images to an existing question
crwdns2934271:0crwdnd2934271:0 Jacob Mehnert crwdne2934271:0
crwdns2934273:01crwdne2934273:0