How do you fix a Lexus Es350 2013 audio without sound

My Lexus es350 2013 suddenly doesn’t play out sounds , both the radio option and the Bluetooth option, the music is playing but no sound, and also the button click sound also is mute

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2944067:03crwdne2944067:0:

I don’t think it’s on mute, sometimes when I start the car, it plays then mosttimes it doesn’t , The system click sound when you use the mouse or select and option is also silent

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

@gerry23

Did you press the mute button a few times to see if this altered anything? I'm not sure from your comment whether you did or not

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Yes I did , I can see the mute symbol but nothing changed

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0