Why my pc not showing fingerprint unlock?

Hi @rish , assuming you are using Windows 10 or Windows 11, this is a software problem after some recent windows updates. Indeed I got the same problem, and I have seen similar complaints in the community very recently. So this shouldn’t be a hardware issue.

I fixed the problem reinstalling the driver of the sensor. I did the next steps, I hope this can fix your issue too:

• Open the “Device manager”
• Look for “Biometric devices”, then do a right click on the fingerprint sensor that is not working well.
• Click on “Uninstall device” and accept the prompt message.
• Restart your computer. At start-up, windows will detect that fingerpint sensor has no drivers and it will install the most recent ones.

This worked to me, so I hope it does so too for you. Good luck! ;)