Why did my new battery fail so quickly?
I purchased a replacement battery from iFixit battery on May 29, 2020, and now is almost dead. It is no longer under warranty, but I would have expected a much longer life. The original battery lasted many years and hundreds of cycles. Can I get a discount on a new battery due to its shorter than expected service life?
Here is the MacOS System Report:
Battery Information:
- Serial Number: D861015004NDGDL3T
- Manufacturer: SMP
- Device Name: bq20z451
- Pack Lot Code: 0
- PCB Lot Code: 0
- Firmware Version: 2
- Hardware Revision: 00aa
- Cell Revision: 2
- Charge Information:
- Charge Remaining (mAh): 388
- Fully Charged: No
- Charging: No
- Full Charge Capacity (mAh): 5643
- Health Information:
- Cycle Count: 27
- Condition: Service Battery
- Battery Installed: Yes
- Amperage (mA): -3719
- Voltage (mV): 10850
- Here is the CoconutBattery report:
crwdns2934109:0crwdne2934109:0
crwdns2944067:03crwdne2944067:0
Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adding images to an existing question
If you bought the battery from iFixit they offer a one year warranty, so dig out your paperwork.
But before you do that lets see what your battery and charging logic look like,
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
@danj Thanks for your reply. Please see my edited post including the CoconoutBattery report.
crwdns2934271:0crwdnd2934271:0 Juan Font crwdne2934271:0
Apple and SMP had issues with batteries in the period of time. I have a MacBook Pro (Retina, 13-inch, Early 2015) that was just in the tails of a recall (https://support.apple.com/15-inch-macboo...) that I asked diligently about getting included into; I eventually sent it in for repair but they kicked it back because of non-OEM SSD. Battery was replaced late 2021 or early 22.
The battery is swelling up again, deforming the case and the keyboard! only 136 cycles on the battery.
I would show the photo of the swollen battery that was replaced if I could attach it. When I began to take out the back cover screws you could see the gap forming and the last of the screws let the cover POP off!
crwdns2934271:0crwdnd2934271:0 mmmosher crwdne2934271:0