unable to touch my screen
My screen unable to touch but the fingerprint sensor still working
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
2
716035
crwdns2933313:01crwdne2933313:0
crwdns2934057:0crwdne2934057:0
crwdns2934065:0crwdne2934065:0: 500.4crwdns2936485:0crwdne2936485:0
11
388
1.5crwdns2936485:0crwdne2936485:0
Hi,
It seems as though there is a problem with the digitizer. (touchscreen)
Has the phone been dropped or gotten wet at all?
If not as the phone seems to be a very new model, if it is <12 months old from new, contact the Samsung customer service section in your location and get it fixed under the manufacturer’s warranty provisions.
crwdns2934105:0crwdne2934105:0
crwdns2889612:0crwdne2889612:0
2
