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How to re install software on bose speaker 500

I need to re-install the software on my bose speaker 500, bose service people are asking for money as much as half the amount of speaker itself to do that. I want to do it myself to save money on an already expensive speaker.

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What is currently on the speaker's display?

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its still in download mode I can't get it 2 turn off

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it just goes from left 2 right it won't turn off or let me reboot it

@andrewsawesome

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Avish Goyal have you tried this

Updating using a computer and USB cable

To update your speaker using a computer and a USB cable:

  1. On a computer, open an internet browser and go to worldwide.bose.com/support/HSFW
  2. When prompted, save the product_update.zip file to your computer. Do no rename or open/unzip the file
    Tip: If the prompt does not appear, the file may have downloaded automatically. Look for the file in a browser notification or in the computer Downloads folder
  3. Connect a USB A-to-Micro USB cable from a computer to the SERVICE jack on the bottom of your speaker
  4. Reboot your product by disconnecting the power cord for 30 seconds: While rebooting, the light bar on the front of the speaker pulses white; once rebooted, the light bar turns off
  5. Enter Service mode by simultaneously touching and holding the Volume - and Volume + buttons on the top of the system until a five second countdown completes on the display
  6. In a separate web browser or tab, enter and go to the following address: ***http://203.0.113.1:17008/update.html***
    IMPORTANT: This address will not work until you connect a computer, reboot your product and enter Service mode as described in the steps above
  7. Select Choose File, and select the update file downloaded earlier
  8. Click UPLOAD, then wait while the update is installed
  9. from here?
  10. It will let you update Firmware and Bose Music App software

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I cant able to reboot

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Avish Goyal crwdns2934231:0crwdne2934231:0
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