PS5 SSD installation - replacement screw and spacer

Question

PlayStation 5

Released November 2020, the PS5 console features vastly upgraded visuals and an innovative new Dualsense controller. The space-age black-and-white color scheme is a noticeable departure from PlayStation designs of the past.

crwdns2934591:020crwdne2934591:0 crwdns2934593:0crwdne2934593:0 | crwdns2947278:016crwdne2947278:0 crwdns2947270:0crwdne2947270:0

Kevin McCubbin @cubes

crwdns2934065:0crwdne2934065:0: 73

5

2

crwdns2931729:0crwdne2931729:0: Ndz 16, 2021

crwdns2933897:0crwdne2933897:0

PS5 SSD installation - replacement screw and spacer

I tried to install a new WD SN850 SSD in my PS5 last night. However when I went to remove the screw and spacer in the bay, the screw was stuck, and I just can’t remove it at all. I’m looking for a replacement screw and spacer to fit the SSD. Does anyone have any recommendations from Amazon UK or any other retailer? I’ve contacted Sony, but they haven’t got back to me at all, which isn’t a good sign. Many thanks in advance.

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 5

crwdns2944067:09crwdne2944067:0

I got the same problem too. Currently trying to find similar screw and spacer in SEA market but can't find nothing

crwdns2934271:0Ndz 21, 2021crwdnd2934271:0 Akifan Jannata crwdne2934271:0

@Akifan Jannata I still haven't had a response from Sony Customer Support. I'd happily buy the screw and spacer if I knew what I was looking for! So frustrating!

crwdns2934271:0Ndz 21, 2021crwdnd2934271:0 Kevin McCubbin crwdne2934271:0

Hi i have the same probleme if one of you find the good dimension for the screw can you tell me

crwdns2934271:0Ndz 27, 2021crwdnd2934271:0 Loic Piguet crwdne2934271:0

To replace the screw that holds down the M.2 access cover, use a M3 × 16 screw.

To replace the screw that holds down the M.2 SSD drive, use a P3 × 10 screw.

To replace the spacer that supports the M.2 SSD drive, use a spacer with the dimensions φ5.5 x 3.95 mm.

crwdns2934271:0Nhl 29, 2021crwdnd2934271:0 m gadzikowski crwdne2934271:0

Where do they sell the spacers? I can't find it with an internet search.

crwdns2934271:0Huk 10, 2021crwdnd2934271:0 Nelson Alvarez crwdne2934271:0

crwdns2934275:04crwdne2934275:0

crwdns2934285:0crwdne2934285:0

crwdns2933315:05crwdne2933315:0

crwdns2934051:0crwdne2934051:0

Kevin McCubbin @cubes

crwdns2934065:0crwdne2934065:0: 73

5

2

crwdns2931729:0crwdne2931729:0: Ndz 29, 2021

crwdns2933897:0crwdne2933897:0

I have found a screw that has done the job for me. I got the M3-0.5 x 10mm flat head phillips screw, which fits perfectly. I didn't need a spacer either. The screw did the job on it's own. Hope that helps

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 1

crwdns2944067:02crwdne2944067:0:

From which UK shop?

crwdns2934271:0Huk 20, 2021crwdnd2934271:0 Abir Ahmad crwdne2934271:0

I ordered a new screw and spacer on Amazon. So am I good to just leave the stuck/stripped one in it’s original 110 slot?

crwdns2934271:0Kul 21, 2023crwdnd2934271:0 Drew Stream crwdne2934271:0

crwdns2934285:0crwdne2934285:0

I got the same problem too. Currently trying to find similar screw and spacer in SEA market but can't find nothing — Akifan Jannata
@Akifan Jannata I still haven't had a response from Sony Customer Support. I'd happily buy the screw and spacer if I knew what I was looking for! So frustrating! — Kevin McCubbin
Hi i have the same probleme if one of you find the good dimension for the screw can you tell me — Loic Piguet
To replace the screw that holds down the M.2 access cover, use a M3 × 16 screw.

To replace the screw that holds down the M.2 SSD drive, use a P3 × 10 screw.

To replace the spacer that supports the M.2 SSD drive, use a spacer with the dimensions φ5.5 x 3.95 mm. — m gadzikowski
Where do they sell the spacers? I can't find it with an internet search. — Nelson Alvarez
I ordered a new screw and spacer on Amazon. So am I good to just leave the stuck/stripped one in it’s original 110 slot? — Drew Stream