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Why does any button result in the word "Food", and nothing works?

If I hit cook, or cook time, or start, all I get is a beep and the word “Food” on the display; it won’t turn on; can’t find this problem in the manual

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Hi,

What is the model number of the microwave oven?

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@jayeff Howdy! model number is PEB9159DJ2BB, built Nov 2019...it's not old.

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Hi @Cynthie Fisher,

Try this procedure and check if that resolves the problem.

If that doesn’t work try turning off the power to the oven for 5 minutes and then turning the power back on.

If still no good then it may be a loose or faulty switch not signalling the control board correctly. I cannot find a schematic for the oven but looking at the parts list, there are 4 switches. (search for switch in the parts search box)

I’ve never come across an oven having 4 switches as most that I know only have 3 door interlock switches, so I’m wondering what the 4th one is for. Perhaps it is used to signal the timer in the control board but this is just a guess.

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Cynthie Fisher crwdns2893898:0crwdne2893898:0
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