Error 2474 on status
Hello
I have replaced the toner detection sensor yet still get this error code and it states that the toner cartridges need replacing yet they are new. any help/advice would be much appreciated.
crwdns2934109:0crwdne2934109:0
Hello
I have replaced the toner detection sensor yet still get this error code and it states that the toner cartridges need replacing yet they are new. any help/advice would be much appreciated.
crwdns2934109:0crwdne2934109:0
Try pulling out the Ink cartridge you replaced. And shutting down the printer then putting the cartridge back in after you restart the printer.
crwdns2934105:0crwdne2934105:0
Thanks for your offer of advice, sadly it didn't work. I still get the message that each colour toner is not installed.
Most of the time this happens because the contacts are not clean. Look for a copper or metal contact on the ink cartridge. And be sure they are clean you can use a Pencil eraser to clean them. Then exam where they would touch in the cartidge holder. And clean those contacts. See if that helps.
crwdns2936751:024crwdne2936751:0 0
crwdns2936753:07crwdne2936753:0 0
crwdns2936753:030crwdne2936753:0 12
crwdns2942667:0crwdne2942667:0 179