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The Acer Nitro 5 AN515-53-55G9 is a laptop targeted towards budget gamers. It boasts 256 GB of storage, Nvidia GeForce Graphics and an Intel i5 quad-core processor at a more affordable price than most gaming laptops.

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Will not work on battery alone.

Hi

Suddenly last night whilst plugged in the machine turned off whilst rendering a video.

Now it only works on mains power, absolutely no battery life at all. It was faultless until last night.

13 months old so probably not under warranty?

Tried the battery reset by holding power button 20s etc etc, no dice.

Could it be a loose connection? Should I open her up?

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Hi,

Does the laptop indicate that the battery is charging when the charger is connected?

Create a Win 10 battery report to check the status of the battery.

Compare the Design Capacity value versus the Full Charge capacity value to determine the condition of the battery

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