My Samsung front load washer power shut down and the door is locked. I tried the outlet and no response. I can’t even get the model number since the door is locked . I don’t know if this will help but the Samsung washer is a super speed power foam stem VRTplus . I never had issues with it and it suddenly stop while the machine was running.
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Hi,
Have you tried looking on the back of the machine for the model number?
Also try pressing the Soil Level + Signal buttons (both together) for 3 seconds and check if this allows you to open the door.
Hi,
Without a model number it is difficult.
This is the user manual for a Samsung VRT that says to press to Soil + Signal buttons for 3 seconds.
But since your model hasn’t got one then try operating the Spin and Soil buttons for 6 seconds as described in this user manual which is also for a Samsung VRT but obviously a different model although its Control panel also shows a signal button as well.
Did you check on the back of the machine for a model number, you didn’t say?
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Wow! I did it. Without finding the model number. How? I started the machine again. Midway, I stopped the cycle. Then I held the start/pause button for at least 10 seconds because this made the water begin to drain. Then I released my pressure on it. It didn’t open. Then I pressed the start/pause button again for 3 seconds and click, it unlocked and opened! Either I’m a genius or I got lucky but there you go! I’m excited to provide an answer here.
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What is a Signal button? I am assuming a Signal button is either the Power or Start that I tried separately with the Soil, but no response.
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