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Repair and support information for HP Laptops, designed for home and home office use.

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Why my screen turn black and caps lock light blinking

I have HP Pavilion 15 CX0118TX Core i5 8th Generation Gaming Laptop 8GB DDR4 1TB + 128GB SSD 4GB Nvidia GTX1050 but every time I start to play games my screen turns black and caps lock light starts blinking 5 times slow and 3 times fast but it works fine when I do other work

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crwdns2934051:0crwdne2934051:0

Hi,

A 5:3 error code indicates a System board problem: The embedded controller times out waiting for the BIOS.

Have you checked that the latest drivers, especially the Nvidia graphics drivers are installed?

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Yes the latest drivers are installed but still the same

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

@ex calibur

Can you force the laptop to use the Intel graphics and not the Nvidia and see if the problem occurs?

if it doesn't then there may be a problem with the Nvidia GPU.

Also try running the hardware diagnostics to check what it shows, especially the video checks

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