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The Samsung Galaxy Grand Neo was released in February 2014. It is a mid-range smartphone with a 5.01-inch display and a variant with dual SIM. The GT-I9060I model is known as the Samsung Galaxy Grand Neo Plus.

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Why is my phone screen is freezing and not turning on

My phone screen is on but it freezes as the numbers freezes and the phone is not opening I have to take out the battery for it to switch off

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The ROM is not booting. Try entering Download Mode and reflashing with a PC.

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