Samsung Freezer not staying cold
Hi! Last week I had a problem with our Samsung side by side refrigerator, not dumping ice in the ice maker. I actually used this website & was able to find some information to get that working. We did the following:
- Removed items throughout for improved airflow
- Husband vacuumed the coils (wasn’t able to remove the front plate for underneath, but vacuumed the front area. Also, he vacuumed the back as best he could without unplugging the appliance)
- Changed freezer temperature to the maximum coldest
- Bought an appliance thermometer and put it inside
And the next morning by lunchtime, we had ice again and the temperature was under 9 degrees! Success!
It was working fine for 2-3 days, however, it seemed like with the freezer so cold, the door got so cold the buttons wouldn’t work without pushing with extreme pressure. So he lowered the temperature 1 notch a couple days later because of the buttons issue. Now, the thermometer has started creeping back up again in temperature, thus the ice maker is no longer working properly, and the food items are not staying frozen as well. We have increased the temperature to the maximum coldest again, FYI.
Does anyone have any advice? Do you think it’s the coils still or possibly something else?
crwdns2934109:0crwdne2934109:0
crwdns2944067:02crwdne2944067:0
Hi @cb414 ,
What is the model number of the refrigerator?
What are the actual temperatures in the freezer and the refrigerator as shown on the control panel display (if it has this) and the thermometer?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hi @jayeff
The model number is RS25J500DSG. And to answer your question about temperatures - there is no digital temperature but I have an appliance thermometer I’m using. This morning, the freezer is at 20 but it was up to 30 last night. Yesterday in the morning it was about 12 degrees when the day started. And the fridge is at 40 right now. It has been pretty stable it seems, not fluctuating as much.
crwdns2934271:0crwdnd2934271:0 Carlina crwdne2934271:0