Backlight not working after damaged keyboard.
I dropped a mug on the keyboard and the case bent slightly as shown on the image. Now the display backlight is not working, but with external display, the computer works just fine. What could cause the issue? Is it repairable?
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
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Hi @brsandras
You might have damaged a component on the motherboard underneath the keyboard. Was there liquid damage as well?
crwdns2934271:0crwdnd2934271:0 honakrisi crwdne2934271:0
Is the keyboard backlight working?
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0