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Repair guides and support for external portable storage by Western Digital including the My Book series, My Passport and others.

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Why My Passport Ultra disconnects

Hello. I am using WD Portable Hard drive. It connects for a while on my Window 10 but disconnects after some second and shows error the drive is not accessible or the parameter is not defined. I tried different methods from YouTube, but it didn’t work what must be the reason behind it while it is working on other’s PC.

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Please try it out with a different USB cable.

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