My IQOS holder is not functional

My IQOS 3 Due holder is not charging or operating anymore, how can I fix it ?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0