DJI Phantom 3 will fly but no video connection

The done will come on and I can fly it but you can’t see where your going, what would cause that and how to fix it. We have already tried to update the software but it will not let us.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

Hi,

Can the drone store video or stills on the SD card?

What is the status of the camera as shown by the Camera Status LED? (see p.28-29 of the user manual

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0