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Why does my new battery not recharge? It always shows %0

Why does my new battery not recharge? It always shows %0. It’s been plugged in for hours.

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crwdns2889612:0crwdne2889612:0 0

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Did you download and follow instructions in service manual?

https://pcsupport.lenovo.com/lv/en/produ...

You may have not connected it properly, etc.

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