Hi @gbreed ,
Has it ever worked properly?
Have you connected the 240V AC power feed correctly? (Do you need to have 2 x 120V AC where you are to achieve 240V AC?)
It may be a faulty temperature sensor but this would have to be checked.
Since you say that it is “new”, according to the warranty (scroll down and click on the Warranty link - right side of page) there is a 2 year warranty on the unit. I suggest that you contact the manufacturer’s customer service section about a warranty repair and don’t void the warranty by trying to fix it yourself. That’s what warranties are for ;-)
crwdns2934105:0crwdne2934105:0
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crwdns2915270:0crwdne2915270:0
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1
crwdns2944067:03crwdne2944067:0
The brand of my heater is a 240 volt 1500 watt dimplex wall heater not the Royal Heat brand
crwdns2934271:0crwdnd2934271:0 Brent crwdne2934271:0
Hi
What is the model number of the heater?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
My model is T23WH1531CW
crwdns2934271:0crwdnd2934271:0 Brent crwdne2934271:0