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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Weirdest issue with lock button

Suddenly my lock button only works for turning on the phone, waking and clicking 5 times for emergencies. Lock and turning off doesn’t doesn’t work - and the weirdest part is that the phone can’t even lock if i use the assistive touch function (software?)

I’ve tried reseating everything inside, as well as resetting settings in software.

Yes…the auto lock is set to 30seconds

thank you !

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Sounds like a base-level issue with the software. Have you used a computer to reset the settings and software, or only by selecting that option in the phone settings?

I would recommend following this guide on iFixit to put your phone in DFU mode, and then using your computer to install a fresh copy of the firmware from the bottom up. That would be the most likely fix.

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