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Released September 20, Apple's mainstream 2019 iPhone comes with a 6.1" LCD touchscreen, dual cameras, and six available colors. Successor to the iPhone XR.

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iPhone 11 FaceID not working - but EVERYTHING looks fine

Hi there,

I’ve bought iPhone 11 (not Pro) which had cracked display - I’ve updated it form iOS 13.7 to 14.0 - I’ve replaced it with good one but not Apple - I’ve programmed (with iCopy Plus) it to have TrueTone which I have now (but still message it is not genuine Apple) - and I am unable to setup FaceID

Most of the time it is stuck on “Move Lower / Higher” sometimes FaceID not Available - sometimes when trying to set up FaceID it looks like it cannot catch autofocus and gets blurry (when in selfie mode - it never happen).

“Red Light” present (I was able to capture it using other iPhone camera) - selfie photos are sharp - proximity sensor is working - automatic brightness working - I’ve updated to iOS 14.0.1 - same nothing.

Many people reporting they have same problem after iOS 14 - but I do not know if that happen because of iOS 14 as I STUPID done update before replacing LCD.

Please see photos of my sensors

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Did you replace the selfie camera assembly? On the iPhone X-present, those are NOT user-replaceable with the ability to keep Face ID.

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Noup - I did not - and if I would (or someone would) I think I would get "FaceID not working" or something like that - but sometimes I got no message "FaceID not available" for very long time when I try to setup

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I’m having the same issue too, except I haven’t got the “FaceID not available” yet. It just tries to focus over and over, moving in and out of blurriness. It tells me to position my face in the frame, even when I am. Let me know if you get an answer.

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use macbook camera to see if you will see faceID "red" blinking light - if yes - it is good thing

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