Hi @tommylam143 ,
Looking at the parts for the refrigerator, it has an evaporator unit in both the refrigerator section (part #19) and the freezer section (part #14-6).
Is the evaporator unit in the freezer compartment icy cold? Be careful if you go to touch it with your bare hands.
If not there is a problem in the sealed system.
How old is the refrigerator? According to the owner manual (see p.37) there is a Five (5) Years Parts and Labor Warranty on Sealed Refrigeration System Only* (*Compressor,evaporator,condenser,drier,connecting tubing)
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Hi @tommylam143 ,
What is the model number of the refrigerator?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
It is a Samsung model RFG295AARS.
crwdns2934271:0crwdnd2934271:0 Tommy Lambright crwdne2934271:0