crwdns2933423:0crwdne2933423:0

Repair guides and troubleshooting information for microwave ovens.

crwdns2934591:0759crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Samsung microwave oven turns ON when door closes

I have seen many issues with the microwaves failing to turn on when the door is closed. Small twist on that theme -> Our microwave ALWAYS turns ON when the door closes. If there is nothing programmed for cooking time the unit just hums away (and heats!) after shutting the door. I also tested the unit by programming a cook time (1 minute 45 seconds) at power level 2 to see what happens to a cup of water- it was hot as if the microwave operated at full power. During timed operation the microwave turntable spins and the light is on. After the timer finishes the turntable stops, the light turns off and the unit hums away and continues heating. Opening the door stops the klystron and turns on the light. Seems that the power level cannot be changed.

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 2
crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934051:0crwdne2934051:0

Hi @tumma ,

What is the model number of the microwave oven?

The door interlock switches prevent the oven from turning on when the door is open and it shouldn’t operate until the control board starts it. So it appears that it may be a control board issue. Sticking relay contacts perhaps if the control board has relays on it of course

Be safety aware when working on a microwave. The voltage stored in the HV capacitor (>6000V DC) can cause serious injury and the capacitor needs to be correctly discharged before commencing any work inside the oven once the cover is removed. This voltage can be stored for months even if the oven has not been connected to the power for that length of time

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0:

The model is ME17H703SHS/AC and is rated for 1000W output max.

Could be a sticking relay. I haven’t taken it apart yet. Good suggestion.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

I had a similar issue with a Samsung MS19M8000AS (purchased at from HD in July 2021).

In my case, the fan ran constantly with no heating and the controls were non-functional when the door was closed.

Upon investigation, I found that the unit had two thermostats and a door lock mechanism with three micro switches.

As the blogs have mentioned, my first check was the over-temperature switches.

With the oven UNPLUGGED, I began static testing with an Ohm meter. I located two temperature switches, one on the air intake and the other on the exhaust. These switches are series wired into a brown wire safety circuit that interrupts the power supply when incomplete. With the wires removed at room temperature, each switch tested closed.

Next, I tested the upper door latch switch that indicates the oven door is mechanically closed by completing the brown wire safety circuit when a pin on the door operates it.

The 2nd switch just below the door closed switch mechanically operates when the door is closed and the door latch is completely engaged. The moment the door open button is partially depressed, and before the door is released, this switch opens a circuit on the control board via two orange wires. This circuit remains open until the door latch is fully engaged again and the door open button pops out.

With the wires removed, I tested the switch and found it to be highly intermittent, so I removed the switch and opened it up. It appeared to be OK, but it still wouldn’t operate reliably.

Block Image

I placed the switch under our Lab microscope and discovered a microscopic piece of plastic embedded in the contact surface that was almost invisible to the naked eye.

Block Image

The bottom switch operates when the door latch mechanism is not fully engaged. I did not examine this switch or its operation.

iFixit myself…

Block Image

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0:

NOTE: I have seen the problem of misaligned switches or dirty contacts on numerous other appliances also...

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

iceman crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 13

crwdns2936753:07crwdne2936753:0 63

crwdns2936753:030crwdne2936753:0 304

crwdns2942667:0crwdne2942667:0 7,062