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1 Ninja coffee maker suddenly does not recognize the Tea brewing basket
Out of nowhere, my Ninja cp301 (similar to the unit I selected for this post) does not recognize the tea brewing basket. When I place the orange coffee brewing basket in the unit, it works fine.
Steps I’ve taken:
- “Burped” the unit by turning it upside down and lightly striking it with the palm of my hand.
- Cleaned the unit with a paper towel. Removed a lot of buildup from where the hot water drips down into the brew basket.
- Cleaned the tea brew basket and examined it for damage
- Consulted the owner’s manual for troubleshooting tips
Symptoms:
When I place the tea brewing basket in the unit, the machine’s lights do not indicate “Tea”. Pressing start, on any setting, causes 5 beeps and both the Tea and Coffee light indicators flash. (This is also what happens with no brew basket in the machine)
The coffee brew basket works fine. The machine just suddenly stopped recognizing the tea brew basket for no apparent reason. I had just used the machine to make tea about 3 hours before I noticed the failure.
My question:
How does the machine “know” which basket is inserted? There is something about my tea brew basket that isn’t triggering the proper sensors or something. I doubt running the cleaning function will help, but I am trying that next.
I would greatly appreciate any help or advice on how to get things back in order.
Thanks,
Jason
crwdns2934109:0crwdne2934109:0
crwdns2944067:07crwdne2944067:0
I have the opposite problem. Mine doesn't recognize the coffee filter holder. I even tried a brand new filter holder. So frustrating when all I want is a cup of coffee.
crwdns2934271:0crwdnd2934271:0 Tony Rigby crwdne2934271:0
Tony Rigby, any idea how the unit differentiates between the two baskets? I'm at a loss for answers to that question.
I did find replacement baskets on amazon, but I haven't purchased one. Maybe that's a solution, but I've taken to just using the coffee basket on "rich", 1/2 pot setting, to make tea.
I use 3 bags of Lipton decaffeinated tea (from Sam's Club) and brew into a large plastic "Super Big Gulp" cup. I turn off the hot plate, of course. I just pour that brew into a large plastic tea jug (an empty Peak brand tea jug from Walmart, 1 gallon) and it tastes fine. I don't have a very sophisticated pallette, but it doesn't taste like coffee or anything to me.
Perhaps you can experiment with the tea basket and paper filters and share your results for making coffee? Or if you buy a new basket, I'd love to know if it fixes your issue .
Jason
crwdns2934271:0crwdnd2934271:0 Jason Bray crwdne2934271:0
Sorry, I forgot you mentioned trying a new filter holder. Did you buy a new basket and filter, or just the "holder", as you mentioned?
crwdns2934271:0crwdnd2934271:0 Jason Bray crwdne2934271:0
The new filter holder doesn't work. I did run the clean cycle twice also the altitude calibration twice. It seems to be working for now. Time will tell.
Not sure how it differentiates between the two. The only thing I can see is there's a deeper hole on the bottom of the tea filter holder.
I've spoken to customer service twice a soon to be third. They aren't very much help..
crwdns2934271:0crwdnd2934271:0 Tony Rigby crwdne2934271:0
There are actually quite a few differences in the two filter holders.
crwdns2934271:0crwdnd2934271:0 Tony Rigby crwdne2934271:0
crwdns2934275:02crwdne2934275:0